Privacy Policy

Effective Date: 06/08/2025

At Gratis Solutions® ("Company," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gratistech.com or interact with our products and services.

By using our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

Contact Information: Name, email, phone number, company, job title
Account Information: Login credentials, support communications
Payment Information: (Only if applicable) billing name, address, and payment details (processed via third-party providers)

B. Automatically Collected Information

IP address, browser type, device type, pages visited, and usage data via tools like Google Analytics, cookies, and similar technologies

C. Information from Third Parties

From integrations (e.g., CRM, DMS), marketing partners, or publicly available sources

2. How We Use Your Information

We may use your information to:

Provide, operate, and maintain our products and services
Communicate with you regarding support, updates, and offers
Analyze usage to improve our website and software
Detect and prevent fraud, abuse, and unauthorized access
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information. We may share your data with:

Service Providers: Vendors who help us operate our website and services (e.g., hosting, analytics, CRM)
Business Partners: When necessary for product integrations or contractual obligations
Legal Authorities: If required by law, court order, or government request
Successor Entities: In the event of a merger, acquisition, or asset sale

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure.

6. Your Choices & Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data
Opt-out of marketing communications
Request data portability

To exercise your rights, contact us at privacy@gratistech.com.

7. Third-Party Links

Our site may contain links to third-party sites. We are not responsible for their privacy practices.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Gratis Solutions Email: privacy@gratistech.com Phone: 423-521-7806 Website: www.gratistech.com

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